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ITIL 4 Foundation exam is ideal for IT professionals who are looking to improve their knowledge of ITIL and want to demonstrate their understanding of the key concepts and principles. ITIL 4 Foundation Exam certification is also suitable for IT managers and executives who are responsible for IT service management and want to ensure that their organization is following best practices.

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ITIL 4 Foundation Exam is a certification exam that validates an individual's knowledge of IT Service Management, following the latest ITIL 4 framework. ITIL 4 is the latest version of the IT Infrastructure Library (ITIL), which is a set of best practices for managing IT services. The ITIL 4 Foundation Exam is designed to test a candidate's understanding of the key concepts, principles, and terminology of ITIL 4, as well as their ability to apply them in a real-world context.

ITIL 4 Foundation Exam is designed to test an individual's knowledge of the ITIL framework and its key concepts. It covers the four dimensions of service management, which are organizational, people, information, and technology. It also covers the ITIL service value system, which is a model that describes how ITIL practices work together to create value for customers and stakeholders.

ITIL 4 Foundation Exam Sample Questions (Q220-Q225):

NEW QUESTION # 220
Identify the missing word in the following sentence.
The purpose of the 'supplier management' practice is to ensure that the organization's suppliers and their performances are [?] appropriately to support the seamless provision of quality products and services.

A. managed
B. measured
C. rewarded
D. defined

Answer: A

NEW QUESTION # 221
Which practice establishes a channel between the service provider and its users?

A. Service desk
B. Change enablement
C. Relationship management
D. Supplier management

Answer: A

Explanation:
Explanation/Reference: https://www.knowledgehut.com/tutorials/itil4-tutorial/itil-management-practices-processes

NEW QUESTION # 222
Which BEST describes the purpose of the 'improve' value chain activity?

A. To make new and improved services and features available for use
B. To organize a major improvement initiative into several smaller initiatives
C. To ensure a shared understanding of the vision and improvement direction for all products and services
D. To continually improve all products and services across all value chain activities

Answer: D

Explanation:
"The purpose of the improve value chain activity is to ensure continual improvement of products, services, and practices across all value chain activities and the four dimensions of service management."
https://www.symphonysummit.com/products/defining-industry-terms-itsm-itil-itil4/#:~:text=Improve%20%E2%

NEW QUESTION # 223
Which usually requires a team of representatives from many stakeholder groups?

A. Fulfilling a service request
B. Investigating a major incident
C. Authorizing an emergency change
D. Logging a new problem

Answer: B

NEW QUESTION # 224
Which dimension of service management considers how activities are coordinated?

A. Partners and suppliers
B. Value streams and processes
C. Information and technology
D. Organizations and people

Answer: B

NEW QUESTION # 225
......

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ITIL 4 Foundation Exam Sample Questions (Q220-Q225):